Why Remote Deskop Support Works

When the problem is hindering you from getting a job done, would you really want to wait for someone to drive out to you, spend five minutes making a few clicks then leaving, no it’s just not always necessary?

Depending on what the problem is, of course, I couldn’t recommend everything gets fixed via Remote Desktop, but many issues suit it fine.

Just one word of caution, Remote Desktop Support programs have been used by criminals to gain access to your PC, so only allow those you know to access your machines.

I can offer three ways to assist;

Share Your Screen.

Which means I can only see your desktop screen and not access it. Useful when all you need is a bit of direction

One time access.

You install a program and allow me access and then uninstall it once we have completed fixing the issue.

Remote Access & Monitoring Agent.

This is where I have an application installed that not only allows me access but monitors the system for problems